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Case Study #7 “HR help in managing the business”

Linking HR to organizational vision

Situation: In a small professional office, a new employee had been hired. Initially successful with her high energy, she unfortunately did not take directions well. After numerous discussions, the employee continued to ‘do it her way’ and did not follow the direction of the Office Manager or the professionals on the team.

Action: Dave counseled the President on good supervisory practices to try to correct the situation. As he got to the point of a decision to terminate, Dave counseled on the process, approach, timing and actual communication.

Result: The President addressed an employee problem quickly. Once improvement did not develop, the organization terminated the individual in a manner that preserved her dignity and resolved the situation with minimal financial liability and office disruption.