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Case Study #6 “HR support of the management team”

Linking HR to organizational vision

Situation: Over time, a service organization had changed it focus as its client base shifted in their needs. The President needed to address this shift with some organizational changes. He wanted to minimize the impact of the changes on the leadership team, as all were performing well.

Action: Dave worked with the management team to develop accurate job descriptions.

Result: The management team grew closer. Through open discussion, documentation and revision of the descriptions, the members all saw the importance of both their own and others' responsibilities, and their integration with the total organization’s client shift. Organizational change occurred with a minimum of disruption, and it improved the ability of the team to work toward common goals.