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Case Study #15 “Learning while doing”

Leadership Transition

Situation: A new Director had been hired for HR, but a ‘sink or swim’ approach was not supporting the organizational transition in leadership.

Action: In addition to his interim staffing assignment on site, Dave provided a learned ear for the new Director. Daily he met with him to discuss operational issues, goal setting, and progress on goals.  Staff behaviors were now assessed compared to standards and expectations.

Dave brought order where there was none. The Director now had the ‘mentor’ in Dave that was needed to facilitate an effective transition. Issues and ideas were discussed, measured against experiences and organization needs; resulting in priority setting. Staff stopped ‘passing the monkey’ to the Director.  Staff were now managed to meet the responsibilities assigned to each.


Result: What could have been a failed new hire orientation/on-boarding, became a success in accelerating this leadership transition.